Rates list

Rates

BOOK DIRECT with us for the BEST RATES and avoid paying booking fees with other agents!

Our nightly rates are highly competitive and offer GREAT VALUE for families who wish to have all the benefits of a vacation home whilst being close to all the world famous Orlando attractions.  Our luxury villa combines luxury, flexibility, comfort and spacious accommodation with a private pool and spa/whirlpool, and includes access to the resort lagoon pool, water park and all the resort amenities! 

All our nightly rates include COMPLIMENTARY POOL AND SPA HEAT!

Rates are quoted in US$ per night and exclude Florida sales and local taxes of 13.5%. 

 

Please check our availability calendar if you would like to see if your dates are available!

GENERAL TERMS AND CONDITIONS

 GENERAL INFORMATION

★ KEYLESS ENTRY - a unique digital door code will be provided to you prior to your arrival and all guest names are pre-registered onto the Windsor Hills system ready for your arrival at the resort

★ COMPLIMENTARY POOL HEAT - our rates now include pool and spa/whirlpool heat

★ FREE USE OF BABY EQUIPMENT (high-chair, umbrella strollers, booster seat, pack n play)

★ FREE “ARRIVAL STARTER KIT” - this includes the basics such as toilet paper, small laundry detergent, washing up/dish soap, sundry toiletries

★ CENTRAL LOCATION – 5 min walk to all of Windsor Hills Resort amenities!

★ FREE ACCESS TO RESORT POOL/WATER PARK– all pre-registered guests have complimentary access to the lagoon pool and water park, together with access to all resort amenities

★ LOCAL PROPERTY MANAGER – assistance during your stay if required!

 

BOOKING OPTIONS

BOOK DIRECT WITH US ON OUR WEBSITE FOR THE BEST PRICES!  

★ Book via VRBO if you prefer this option - please note this incurs additional VRBO booking fees

 

RENTAL POLICIES

* CHECK IN is from 4 PM 

* CHECK OUT is BY 10 AM 

* STRICTLY NO SMOKING

* STRICTLY NO PETS

* MAXIMUM OCCUPANCY OF 12 + 1 BABY

* MINIMUM STAY applies during certain times of the year (please send an enquiry to check)

* CLEANING CHARGE of US$185 + taxes applies to all bookings

* SECURITY/DAMAGES DEPOSIT HOLD - a credit card hold applies to all bookings

 

OPTIONAL EXTRAS

* BBQ hire : $77 per week 

* Early check-in :  Check-In from 1.00 PM - US$70 + taxes or Check-In from 10.00 AM - US$140 + taxes                       

* Late check-out :  Check-Out by 1.00 PM - US$70 + taxes or Check-Out by 4.00 PM - US$140 + taxes                      

* A guaranteed early check-in and late check-out is subject to availability (please enquire at time of booking)



PAYMENTS

* Payments can be made securely by credit or debit card. If you choose to pay with a non US credit or debit card, your card provider will convert the US$ rate into the currency of your card at the prevailing rate. 

* A reservation deposit of US$500 will be collected at the time of booking to secure your dates.  The remaining balance must be paid in full, no later than 60 days before the date of arrival, or your booking will be cancelled and your reservation deposit forfeited.

* The full balance will be required at the time of booking for any reservation commencing within 60 days of your booking date.



SECURITY DEPOSIT

* A security deposit card hold of US$500 is required and applies to all bookings. The credit card hold with be placed 2 days prior to your arrival date and will be released within 7 days after your departure,  after our Property Manager has notified us that there has been no damage to our property or missing items reported. 

CANCELLATION POLICY

* We understand that plans can change and may lead to you needing to cancel your reservation. You may cancel your booking at any time however after payment of the full balance, cancellation charges apply.

 **ALL cancellations must be received in writing by email and will be subject to the following cancellation charges**

* No cancellation penalty (full refund will be made, minus any payment processing fees incurred) if cancelled more than 60 days before arrival date 

* Cancellation fee of 50% of booking total if cancelled 31-60 days before arrival date 

* Cancellation fee of 100% of booking total (0% refundable) if cancelled within 30 days of arrival date 

Transactions fees (credit card fees and all payment processing fees) are NON-REFUNDABLE IN ALL CASES

* In the unlikely event of a cancellation, please contact us as soon as possible and we will always try our best to assist you.

TRAVEL INSURANCE

* We strongly recommend our guests purchase comprehensive travel insurance to cover any circumstances which may lead to the cancellation of your rental booking. 

* In light of recent events, possible reasons for cancellation include travel restrictions imposed by the coronavirus outbreak, entry restrictions imposed by the State of Florida and the US, cancelled flight and transport and closure or part closure of local attractions such as theme parks. 

* We advise you to ensure insurance coverage is adequate to cover any charges applicable as stated within our terms and conditions. Some insurance policies offer Cancel For Any Reason (CFAR) coverage which will reduce the risk of financial loss due to cancellation.

 

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